MX60 second internet port

[bjincosta]

I am trying to switch the LAN 1 port on my MX60 over to be a second internet port.  

However, I am unable to login to my Local Status Page.

When I go to:  http://mx.meraki.com  or http://wired.meraki.com

I get a message that I'm not likely connected to a Meraki device, and when I click that I am and continue, I end up at my AP Local Status Page and not my security device.

The MX60 does not have a dedicated management port, and I do not know how to find the MX's LAN IP address.

Any guidance would be greatly appreciated.

[DarrenOC]

Hi @bjincosta. Do you have access to the Meraki Dashboard and Network for which the MX is assigned?  If so you can source the devices IP address from there.

[bjincosta]

Hi @DarrenOC , I do have access to the Dashboard.  Can you explain where i find the IP address in the Dashboard?

[DarrenOC]

Appliance Status > Uplink.

[bjincosta]

Hi @DarrenOC .

Thanks for trying to help.

Unfortunately, none of the IP addresses that appear under Uplink (Public, IP address, Gateway, DNS) work for me.  

Public takes me to a Residential Gateway login, for which I don't have the login info.

IP Address times out.

Gateway also takes me to a Residential Gateway login, for which I don't have the login info.

[DarrenOC · Accepted solution]

Hi @bjincosta 

Make a note of the MXs uplink IP details and then factory reset the device.  Hold the reset button for approx 15-20 seconds. The device will reboot. Connect your machine to the MX, you’ll be assigned an IP via a dhcp. Then browse to Mx.meraki.com. You’ll be asked for a username and password. The username is the device serial, no password required. Re-assign the device IP details and then enable the secondary WAN port.

[bjincosta]

I'm ready to try this suggestion.  Before I do, when you say connect my machine to the MX, do you mean via ethernet cable?  

[DarrenOC]

Hi @bjincosta , correct.  Instructions on resetting Meraki devices:

https://documentation.meraki.com/zGeneral_Administration/Support/Resetting_Cisco_Meraki_Devices_to_F...

once reset connect via Ethernet to one of the four LAN ports

[bjincosta]

Thank you, this worked.  However, it didn't work until I switched from Chrome browser to Safari.  It kept giving me connection errors and timeouts in Chrome, and I finally thought maybe I'll try Safari and it worked.  So it might have worked in Safari without the reset...  not sure.

[DarrenOC]

Glad we got there in the end 😁

Well done for persevering and seeing it through 

[cmr]

Under Network-wide/General there is a section called Device Configuration and there you can control if the local status page is enabled, perhaps it is disabled?

[bjincosta]

It is enabled.  I can reach the local status page for my AP, just not the MX60