MX60 second internet port

Solved
bjincosta
Here to help

MX60 second internet port

I am trying to switch the LAN 1 port on my MX60 over to be a second internet port.  

 

However, I am unable to login to my Local Status Page.

 

When I go to:  http://mx.meraki.com  or http://wired.meraki.com

 

I get a message that I'm not likely connected to a Meraki device, and when I click that I am and continue, I end up at my AP Local Status Page and not my security device.

 

The MX60 does not have a dedicated management port, and I do not know how to find the MX's LAN IP address.

 

Any guidance would be greatly appreciated.

1 Accepted Solution
DarrenOC
Kind of a big deal
Kind of a big deal

Hi @bjincosta 

 

Make a note of the MXs uplink IP details and then factory reset the device.  Hold the reset button for approx 15-20 seconds. The device will reboot. Connect your machine to the MX, you’ll be assigned an IP via a dhcp. Then browse to Mx.meraki.com. You’ll be asked for a username and password. The username is the device serial, no password required. Re-assign the device IP details and then enable the secondary WAN port.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

View solution in original post

11 Replies 11
DarrenOC
Kind of a big deal
Kind of a big deal

Hi @bjincosta. Do you have access to the Meraki Dashboard and Network for which the MX is assigned?  If so you can source the devices IP address from there.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
bjincosta
Here to help

Hi @DarrenOC , I do have access to the Dashboard.  Can you explain where i find the IP address in the Dashboard?

DarrenOC
Kind of a big deal
Kind of a big deal

Appliance Status > Uplink.

 

 

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
bjincosta
Here to help

Hi @DarrenOC .

 

Thanks for trying to help.

 

Unfortunately, none of the IP addresses that appear under Uplink (Public, IP address, Gateway, DNS) work for me.  

 

Public takes me to a Residential Gateway login, for which I don't have the login info.

 

IP Address times out.

 

Gateway also takes me to a Residential Gateway login, for which I don't have the login info.

DarrenOC
Kind of a big deal
Kind of a big deal

Hi @bjincosta 

 

Make a note of the MXs uplink IP details and then factory reset the device.  Hold the reset button for approx 15-20 seconds. The device will reboot. Connect your machine to the MX, you’ll be assigned an IP via a dhcp. Then browse to Mx.meraki.com. You’ll be asked for a username and password. The username is the device serial, no password required. Re-assign the device IP details and then enable the secondary WAN port.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
bjincosta
Here to help

I'm ready to try this suggestion.  Before I do, when you say connect my machine to the MX, do you mean via ethernet cable?  

DarrenOC
Kind of a big deal
Kind of a big deal

Hi @bjincosta , correct.  Instructions on resetting Meraki devices:

 

https://documentation.meraki.com/zGeneral_Administration/Support/Resetting_Cisco_Meraki_Devices_to_F...

 

once reset connect via Ethernet to one of the four LAN ports

 

 

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
bjincosta
Here to help

Thank you, this worked.  However, it didn't work until I switched from Chrome browser to Safari.  It kept giving me connection errors and timeouts in Chrome, and I finally thought maybe I'll try Safari and it worked.  So it might have worked in Safari without the reset...  not sure.

DarrenOC
Kind of a big deal
Kind of a big deal

Glad we got there in the end 😁

 

Well done for persevering and seeing it through 

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
cmr
Kind of a big deal
Kind of a big deal

Under Network-wide/General there is a section called Device Configuration and there you can control if the local status page is enabled, perhaps it is disabled?

bjincosta
Here to help

It is enabled.  I can reach the local status page for my AP, just not the MX60 

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels