I was wondering if there was any way to run hardware diagnosis on an MX 60 to determine if there is any issues with the device. I have replaced this MX 60 in our mobile unit with an MX 64 and no longer have any issues when the network is started from a cold boot.
Solved! Go to Solution.
I think you'll want to reach out to Meraki support for in depth hardware diagnostics.
Is their any point in doing a hardware diagnosis? You replaced the existing unit with a new MX and the problem stopped happening. The existing MX60 must have a fault.
Agree with @PhilipDAth and @WadeAlsup that if replacing the MX60 with an MX64 and all is well now, and perhaps you were loooking to re-deploy the MX60 elsewhere, if the appliance will still boot and come online, place it in a test network and open a Support ticket for them to take an in-depth look at its health/status. If it won't even boot, or is otherwise in need of an RMA, it's covered by the lifetime warranty.