Issue with Meraki Dashboard – Uplink Traffic and Live Data Not Visible

Solved
Shubh3738
Building a reputation

Issue with Meraki Dashboard – Uplink Traffic and Live Data Not Visible

Is there any ongoing issue with the Meraki Dashboard?

 

Currently, I am unable to view Uplink Traffic and Live Data.

 

1 Accepted Solution
Boomerang94
Meraki Employee
Meraki Employee

Further update on this:

 

This behavior was observed on a limited subset of backend servers, resulting in issues affecting specific networks. Our backend team has already deployed a fix, and we are now seeing normal functionality restored across the majority of impacted networks. 
 
If you continue to experience any issues with the live tool, please contact Meraki Support by opening a support case, and we will be happy to assist you further.
.ılı.ılı. Cisco Meraki
Network Support Engineer

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4 Replies 4
Boomerang94
Meraki Employee
Meraki Employee

Hi Shubh,

This is a known issue that our DEV ENG team is currently investigating, please bear with us at the moment while we get this fixed for you. 

 

I can see you have already raised a support ticket with us. We will update you via the same thread.

.ılı.ılı. Cisco Meraki
Network Support Engineer

### If you found this post helpful, please give it kudos. If my answer solved your problem, click "accept as solution" so that others can benefit from it ###
TVarias
New here

We are having the same issue.  None of our Uplink Traffic Live Data is functioning in any of our dashboards.

cmr
Kind of a big deal
Kind of a big deal

Showing fine on shard 199, what shard are you on?

If my answer solves your problem please click Accept as Solution so others can benefit from it.
Boomerang94
Meraki Employee
Meraki Employee

Further update on this:

 

This behavior was observed on a limited subset of backend servers, resulting in issues affecting specific networks. Our backend team has already deployed a fix, and we are now seeing normal functionality restored across the majority of impacted networks. 
 
If you continue to experience any issues with the live tool, please contact Meraki Support by opening a support case, and we will be happy to assist you further.
.ılı.ılı. Cisco Meraki
Network Support Engineer

### If you found this post helpful, please give it kudos. If my answer solved your problem, click "accept as solution" so that others can benefit from it ###
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