Would like to get inputs with our issue. Asus cloud based App (Asus Flash Tool version AFT_Asus_v188.8.131.52-csc) is unable to connect to the internet when the endpoint is in the network. Below are the lists of troubleshooting procedures done:
1. Whitelisted the user 2. Added the user to a new group policy with less restrictions
Results are still the same (getting error msg: Failed to download the version control file via FTP)
When we connected it straight to our ISP router using public IP, the app was able to run and connect to the cloud.