All of a sudden cannot connect to SSID on MX68W

[IT_Tropolis]

Hi:

MX68W.  This morning users came into office and all of a sudden cannot connect to SSID 1.  All users/clients affected.

Tried renaming the SSID but still cannot connect.  Tried forgetting the wireless network on a Windows 10 client but still cannot connect after re-discover.

SSID 2 still allowing connections (different VLAN).

Enabled SSID 3 and it's allowing connections.

Any ideas why SSID 1 would just all of a sudden disallow connections?

Thank you,
Bob H.

[cascadia17 · Accepted solution]

We have the same issue. Reading the outage thread from a Merkai employee, it sounds like SSIDs are dropping for other customers.

Hosted Services Issues - The Meraki Community

[Inderdeep]

@IT_Tropolis : Meraki know about this issue and is working to fix that asap. Follow the thread 

https://community.meraki.com/t5/Dashboard-Administration/Hosted-Services-Issues/m-p/125510

[jcj]

For our sites any SSIDs that have an availability schedule configured (i.e. guest wireless that is shut off at night) are no longer broadcasting. Or more accurately, never turned back on this morning. 

I would be interested in knowing if SSID schedules are in fact cloud based, and not part of the local configs on the access points.. 

[Inderdeep]

@IT_Tropolis : The SSID availability is pushed from Cloud , so it is going to be impacted by the outage at this moment. 

@GiacomoS 

[CliftonP]

I have been fighting the same issue all morning.  We have been rebooting the Meraki to resolve.  The issue returned after a few hours. We are now disabling the schedule to see if it helps until a resolution has been completed.

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