All of a sudden cannot connect to SSID on MX68W

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IT_Tropolis
Here to help

All of a sudden cannot connect to SSID on MX68W

Hi:

 

MX68W.  This morning users came into office and all of a sudden cannot connect to SSID 1.  All users/clients affected.

 

Tried renaming the SSID but still cannot connect.  Tried forgetting the wireless network on a Windows 10 client but still cannot connect after re-discover.

 

SSID 2 still allowing connections (different VLAN).

 

Enabled SSID 3 and it's allowing connections.

 

Any ideas why SSID 1 would just all of a sudden disallow connections?

 

Thank you,
Bob H.

 

1 ACCEPTED SOLUTION
cascadia17
New here

We have the same issue. Reading the outage thread from a Merkai employee, it sounds like SSIDs are dropping for other customers.

 

Hosted Services Issues - The Meraki Community

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5 REPLIES 5
cascadia17
New here

We have the same issue. Reading the outage thread from a Merkai employee, it sounds like SSIDs are dropping for other customers.

 

Hosted Services Issues - The Meraki Community

Inderdeep
Kind of a big deal
Kind of a big deal

@IT_Tropolis : Meraki know about this issue and is working to fix that asap. Follow the thread 

https://community.meraki.com/t5/Dashboard-Administration/Hosted-Services-Issues/m-p/125510

 

Regards/Inder
Cisco IT Blogs awarded in 2020 & 2021
www.thenetworkdna.com
jcj
Comes here often

For our sites any SSIDs that have an availability schedule configured (i.e. guest wireless that is shut off at night) are no longer broadcasting. Or more accurately, never turned back on this morning. 

 

I would be interested in knowing if SSID schedules are in fact cloud based, and not part of the local configs on the access points.. 

Inderdeep
Kind of a big deal
Kind of a big deal

@IT_Tropolis : The SSID availability is pushed from Cloud , so it is going to be impacted by the outage at this moment. 

@GiacomoS 

Regards/Inder
Cisco IT Blogs awarded in 2020 & 2021
www.thenetworkdna.com

I have been fighting the same issue all morning.  We have been rebooting the Meraki to resolve.  The issue returned after a few hours. We are now disabling the schedule to see if it helps until a resolution has been completed.

.

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