Adding MX security appliance to existing network

[Silas1066]

We just purchased a MX84 to add to our existing Meraki network (that has switches and APs in it)

I went into dashboard and added the order # and serial of the MX and claimed it successfully, but I don't see any new tabs for the MX, and I don't see the device in my existing inventory

Is there something else I need to do to get this to show up in dashboard?

[ww]

if you dont see it in your inventory you can't add it to a network and you won't see the security appliance tab. 

how about the license is that one added?

try  add the serial again? Any error?

[Adam · Accepted solution]

So if you go to organization>inventory and select 'Both' in the tabs, you are not seeing the device?  If it has already been added to a network that had a, same model, MX then it'll just be in there as a spare on the MX page. 

[PhilipDAth]

Does the order email list an MX84-HW?  If it doesn't appear in your inventory then that suggests it was not added correctly.