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Adding MX security appliance to existing network

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Adding MX security appliance to existing network

We just purchased a MX84 to add to our existing Meraki network (that has switches and APs in it)

 

I went into dashboard and added the order # and serial of the MX and claimed it successfully, but I don't see any new tabs for the MX, and I don't see the device in my existing inventory

 

Is there something else I need to do to get this to show up in dashboard?

1 ACCEPTED SOLUTION

Accepted Solutions
Kind of a big deal

Re: Adding MX security appliance to existing network

So if you go to organization>inventory and select 'Both' in the tabs, you are not seeing the device?  If it has already been added to a network that had a, same model, MX then it'll just be in there as a spare on the MX page. 

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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3 REPLIES 3
Head in the Cloud ww
Head in the Cloud

Re: Adding MX security appliance to existing network

if you dont see it in your inventory you can't add it to a network and you won't see the security appliance tab. 

how about the license is that one added?

try  add the serial again? Any error?

 

Kind of a big deal

Re: Adding MX security appliance to existing network

So if you go to organization>inventory and select 'Both' in the tabs, you are not seeing the device?  If it has already been added to a network that had a, same model, MX then it'll just be in there as a spare on the MX page. 

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.
Kind of a big deal

Re: Adding MX security appliance to existing network

Does the order email list an MX84-HW?  If it doesn't appear in your inventory then that suggests it was not added correctly.

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