@SoCalRacer wrote:
I will say this, we dropped Ubiquiti as our preferred network stack years ago and haven't looked back.
Ubiquiti Support = Forum only
Meraki = 24/7/365
With Ubiquiti if you want to spend tons of time supporting it and working out kinks and doing all of that alone, to save some money then it is a good fit. Good support/warranty is worth it's weight in gold when you have a major issue.
Haha, so let me be clear I'm not trying to start a vendor war here.
I use Cisco, Meraki, for many years in the corporate world. They are enterprise for sure. And obviously when it comes to support, you get what you pay for. Support to me for Ubnt is open a case to RMA, or go to forums lol. So yeah, that sucks.
At home however, I use what I can afford, and UBNT happens to fall into that category. I've been a big fan of them for many years on the wireless side because their products are rock solid for crazy pricing. I hate seeing customers pay thousands of dollars for outdoor PTP networks that have licenses locking throughput, when a UBNT setup for 300 bucks can do the same and for more.
I've only recently started to branch out from their wireless to their other products. I like how they have a full stack from security appliance, to switches, to video security etc. I prefer to keep the entire ecosystem the same (like Meraki for example). I just need to be able to afford it lol.
pfSense is another fantastic product, just a little more DIY on your side though.
For me the UDM-Pro which I just got recently has been a pleasant experience, however I did watch a good number of YouTube video reviews and it most certainly did have lots of bugs when it first hit (running 1.7.2 currently) and so far I have not run into anything yet (fingers crossed). I also have the Unifi switches, wireless, and video/protect for a full stack and loving it so far. 😃