[Service Outage] Ongoing Phone Issues

[sorreld12]

We are experiencing an issue with our phone services which may be impacting wait times with our phone services. If you are having issues calling into Support please follow these steps: 
For new cases, please open a case and choose the "Call In" option including "Outage Oct/20" in the subject.
For existing cases, please provide a case comment with the phrase "Outage". 

We are actively working to restore full service and we appreciate your patience at this time. We will continue to provide updates regarding this issue until it is resolved.

[PhilipDAth]

Thanks for letting everyone know.

Also, for those following, you can check the status page.

https://status.meraki.net/

[sorreld12]

[UPDATE] We are continuing to monitor the issue reported with our phone services. We have reports that our services are currently accessible. We will continue to monitor this and provided updates. Thank you for your patience!

[sorreld12 · Accepted solution]

[Update] Thank you for your patience. After further testing we are now considering this issue resolved and our phone services are fully restored. 

[StevenL]

[UPDATE] Our phone service has been fully recovered. Thanks everyone for your patience and apologize for the inconvinience