[SERVICE NOTICE] Ongoing phone issues

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sorreld12
Meraki Employee
Meraki Employee

[SERVICE NOTICE] Ongoing phone issues

We are aware some customers are currently experiencing intermittent issues connecting to the Support team via phone. Our team is actively working to resolve this as quickly as possible. For new cases please open a case and choose the "Call In" option, for existing cases please provide a case comment with the phrase "10-15-Outage" and we will reach out to you as soon as possible. We appreciate your patience and understanding as we work to restore full service.

1 Accepted Solution
RWelch
Kind of a big deal
Kind of a big deal

Screenshot 2025-10-15 at 17.33.07.png

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2 Replies 2
sorreld12
Meraki Employee
Meraki Employee

For new cases please open a case and choose the "Call In" option, for existing cases please provide a case comment with the phrase "10-15-Outage" and we will reach out to you as soon as possible.

RWelch
Kind of a big deal
Kind of a big deal

Screenshot 2025-10-15 at 17.33.07.png

If you found this post helpful, please give it Kudos. If my answer solves your problem please click Accept as Solution so others can benefit from it.
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