No problems with Cisco Meraki support

[PhilipDAth]

Twice in the last 7 days, I've contacted Cisco Meraki support.  Both times the call was answered within minutes, and the support person was able to solve my problem.

I know this post will leave many feeling uneasy, confused and not sure if they really can believe everything they read on the Internet.

[Inderdeep]

@PhilipDAth : I agree with you even I didn’t face any issues on the Meraki support !

[BlakeRichardson]

@PhilipDAth It's all a conspiracy. 

[Aaron_Wilson]

I called today and it was answered within 10 seconds or so. It was a licensing call, but still answered promptly.

[BrandonS]

Ha.  Wasn't there a recent post by an employee acknowledging some trouble with the support line that was being fixed?  Too lazy to search for it right now, bit it seems they fixed it..

[Inderdeep]

@PhilipDAth : I think the main problem in support when there is global outage and everyone trying calling support but that is understandable ! 

[rhbirkelund]

No one is really prepared for the incoming call storm when Facebook goes down. 😉

[BlakeRichardson]

I think a big help in major outages would be a banner on the login page explaining there is an outage and having a link to a seperate "status" page. 

[FreedomSolution]

60 mins and counting - on hold with a system down issue.