Lifetime Hardware Warranty / Meraki NOW - Qatar

[IanH]

Hi

A client is looking at moving MX68CW, MS225 and MR42 out of the UK to Qatar, will this have any effect on the Lifetime Hardware Warranty?

And will Meraki NOW also work in Qatar as well?

I can see from the Meraki Contact page that Qatar is an options, however on the below link, Qatar is not an option...

https://meraki.cisco.com/support/

Can anyone point me in the right direction to find out how LHW and Meraki NOW works in Qatar please?

Thanks

Ian

[PhilipDAth · Accepted solution]

I think you are going to need to go back to whoever the kit was purchased from.  They are going to need to check the service location tool (or escalate to Meraki) to find out if Qatar is covered.

[IanH]

Thanks Phil,  I'll check that out

[IanH]

All sorted, contacted Sales Support and the Regional Sales Manager for "MEA" confirmed that standard RMA process in place for this area.

Thanks

Ian