Well called out @cmr . People have often called their support into question but like yourself I’ve never had an issue with it.
No first line, straight through to an engineer who immediately works on the case.
Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/
I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.