I like to share with you guys my horrible experience buying my one and only used meraki equipment on ebay, MS220-48P POE Switch.
So i bought this used switch from ebay and purchased a new 3 years license from meraki to go with it. All working fine after 1+ month later that switch fail. I created a ticket with meraki and they verified the switch is defactive and issued a RMA for me. 1 day later they call me back saying that the RMA team found out that the switch belongs to another organization and i told them i bought it from the other organization thru ebay since they no longer need it. Then Meraki told me that they are not able to sent me a RMA becasue that switch is registerd to original purchaser and that name cannot be change or transfer. They also told me im not able to return my 3 year license since its over the 30 days return policy. So i end up with a dead switch + 3 years lincense doing nothing.
Warranties are Non-transferable
Any warranty still valid on a Cisco Meraki device will not be transferred to a new owner if it is sold between third parties. As such, should the device fail, it will not qualify for an RMA. Cisco Meraki Warranty policies can be found here.
