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Jack
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Member since Sep 6, 2017
Thursday
Community Record
51
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50
Kudos
1
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01-16-2019
06:29 AM
1 Kudo
I feel your pain and I totally agree discontinuing a product and cutting people off in the middle of the road is ridiculous ( wait till you have to deal with Intelepeer porting your number to your new VOIP Service) . They should have paid us double or triple the amount of money we spend on the product. If you purchase your product from Dimension Data then your partner should be Dimension Data. Talk with your Meraki / Dimension data sales rep and ask them to get it done. Good luck !! My RMA is approved 8 days ago and still waiting for my credit from my reseller Insight.
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01-15-2019
12:28 PM
Its a pain but you gain 16 phones and free service for however long you use it... U don't even need to return the equipment. Remember to RMA the power adapter and license too... I just got my 2 phones RMA done. Email your Meraki Rep and they will be able to help.
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11-30-2018
12:29 PM
Disabling AMP for 10 min and enable it works for me. Try that.
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10-25-2018
01:03 PM
Hi PhilipDAth, I bought the used Meraki Equipment from the previous owners (Not Stolen) and they did unclaimed it from their dashboard and I claim it on mine without any issue. I was also able to use it for about 5 weeks without noticing any issue. I also bought a full 3-year license which should include "warranty to the device". What I found out is Meraki will not honor the "Lifetime Warranty" part if the equipment if purchased from an unauthorized Meraki seller in this case the owner of the device. I still have the 48 port switch + 2+ years license with me in my office as decoration LOL. Hopefully, Meraki will change some policy and I can RMA the item in the future.
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10-25-2018
12:35 PM
Ideally, we want Meraki to allow us to change of ownership even with a high premium. That's a win-win situation. Meraki earn a new customer + profit and the Used equipment doesn't get wasted in the landfill.
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10-03-2018
06:26 AM
Don, Try Cisco Webex Calling formally known as Cisco Spark. Get more details from your Cisco Rep and they will refer you to an experienced partner. Try to negotiate your price down since the MSRP is ridiculous. They are great I deployed over 250 of them in 4 states from 2 person offices to 200 person offices. Fully cloud-based just like Meraki. No PBX / analog lines etc. There are also some really good non-Cisco cloud VOIP solution such as 8X8 and Ringcentral. Cisco also offers financing so that you can get a low monthly payment.
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09-28-2018
11:31 AM
1 Kudo
I feel bad for those customers that invest heavily on the MC line not long ago. Hopefully, Cisco / Meraki will do the right thing and accept those folks to return the MC phones for a credit or something. Luckily for me, I only have 2 MC in my test environment. To those folks that are looking for alternatives, cloud-based VOIP solutions try Cisco Webex Calling formally known as Cisco Spark. They are great I deployed over 200 of them in 4 states. Fully cloud-based just like Meraki.
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07-25-2018
04:00 PM
I rather catch a cobra with my bare hand then setting up Meraki client vpn on hundreds of ever changing client. 🤣🤣🤣.. Hopefully 1 day Meraki will create a painless VPN app like Anyconnect.. 😁
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07-25-2018
01:49 PM
Thanks PhilioDath as usual for your quick and useful solution... Do i need a RDP gateway if i need to do 2fa since i only have 1 TS?
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07-25-2018
01:46 PM
2 Kudos
That ADJ switch is the brightest idea ever !!!! Im doing this moving forward... Thank you for the idea !!!
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07-25-2018
01:04 PM
Hi Everyone, I have a 1:1 NAT setup for my outside users to login to my remote desktop server. Recently I notice some Brute Force attack to that server. Any best practice anyone can share to prevent this? Here is what I did so far.... - Layer 7 group policy to only allow 1 country ( still some attack coming within that country) - Complex username / password ( users hate the complexity but a lot harder for a dictionary attack ) - ideally, I could set up only allow trusted IP but most clients do not have static IP / VPN. So anyway within MX that allows me to set maximum connection retry within 1 hours to prevent brute force etc? Any good 3rd party 2fa solution I could use? Thanks in advance..
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06-14-2018
10:09 AM
I suggest blocking all Windows update and use a WSUS server since those things uses a lot of bandwidth.
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06-14-2018
07:25 AM
Wow 6MB sharing with 50 - 100 users? Are you using satellite or something? I don't think any QOS will help much. I would block all recreational access if possible and also get a second internet ( 4G LTE cell-based internet) and bond it together..
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06-06-2018
01:18 PM
1 Kudo
features request: How does Face ID work? Apple uses a combination of infrared emitter and sensor (which it calls TrueDepth) to paint 30,000 points of infrared light on and around your face and also capture flat or 2D infrared snapshots. For the points, the reflection is measured, which allows it to calculate depth and angle from the camera for each dot and construct a depth map.
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06-06-2018
01:13 PM
1 Kudo
Sure there is no perfect system in the world. But a good surveillance camera design should prevent both smart and savvy thief... All Meraki needs to do is to add an option to allow local NAS ( lock in a more secure room) / cloud storage option ( if bandwidth is not an issue) .
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06-06-2018
12:26 PM
hahaha..good one...Or i could also hire a 24 hour security guard with shotgun
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06-06-2018
12:10 PM
1 Kudo
I agree this will be an extremely rare incident but if a smart thief can identify a Meraki camera and knows that the illegal footage will be lost forever by just removing the camera then they will do it. I'm just thinking out loud like a thief :-)
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06-06-2018
11:50 AM
Me too... I will buy a lot more MV if they have a cloud storage option.... For now, all we could do is to overlap those MV to catch the person who stole the camera unless that thief takes them all.... We also use a lot or Wifi & cell-based Netgear Arlo that support live cloud storage.
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06-06-2018
11:26 AM
1 Kudo
Great to know all these additional SLA options... I do keep a bunch of Meraki hardware in-hand ( I'm currently managing 50+ Meraki Network) for a quick swap if needed.... and we setup hot spare / VRRP on all mission-critical hardware such as MX Firewall. Another great thing with MERAKI - Hot spare hardware does not require a license or in Cisco terms Smartnet.
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06-06-2018
07:11 AM
10 Kudos
I would like to share my 1st AP RMA experience with Meraki yesterday and it was quick, easy and painless :-) 6-5-2018 1.41PM - Called Meraki Support - Cisco Meraki Technical Support answer the phone within 3 rings ( not a receptionist to route your call depends on severity like many other company does "including Cisco")... After few minutes of quick diagnostic we concluded the hardware needed RMA. Whole process took about 10 min. Same day at 8.21PM the item has been shipped to me via FedEx Priority Overnight ( I was able to unclaim the old AP from my dashboard and claim the new one and set them name / location etc from home) 6-6-2018 9.30AM i reveived the replacement AP from Fedex with a return lable. 6/06/2018 - Wednesday 9:21 am Delivered Fairfax, VA Delivered to address other than recipient 9:21 am Delivery exception HERNDON, VA Customer not available or business closed 7:59 am On FedEx vehicle for delivery HERNDON, VA 7:41 am At local FedEx facility HERNDON, VA 6:12 am At destination sort facility DULLES, VA 5:02 am Departed FedEx location INDIANAPOLIS, IN 2:08 am Arrived at FedEx location INDIANAPOLIS, IN 6/05/2018 - Tuesday 6:44 pm Left FedEx origin facility ONTARIO, CA 6:37 pm Shipment information sent to FedEx 4:27 pm Picked up ONTARIO, CA
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05-25-2018
09:43 AM
Sorry, I might not understand this correctly... Since VPNFilter is obviously proven to be bad stuff and AMP already has its signature and blocking it why do I still need to manually create content filtering rules ( to block those Photobucket links ) and Layer 3 firewall rule to block those bad IP?
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05-09-2018
12:31 PM
13 Kudos
Thank you so much for the shirt CarolineS. I'll surely wear this to Hawaii when the volcanos dies down... :
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05-07-2018
11:54 AM
1 Kudo
Medium :-)
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04-17-2018
07:24 AM
Repost. Newer Dell laptops have a piece of software called "SmartByte" I found this piece of software was blocking our access to our VPN. Once I disabled this software I was able to successfully log in to the VPN. To fix the issue launch the "SmartByte" software from the Start menu. There is an on off toggle, turn off "SmartByte" and you are able to connect. You are able to uninstall the software and it does no harm to the system. This software is installed by default on all Dell laptop systems since about June of 2017. I have not tested this with any desktop models.
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My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 2851 | 09-06-2017 11:22 AM |
My Top Kudoed Posts
| Subject | Kudos | Views |
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| 13 | 1935 | |
| 10 | 1540 | |
| 7 | 8319 | |
| 5 | 2867 | |
| 2 | 1559 |
