Hi all,
I'm trying bring 2 Switches online in Meraki Cloud but stuck here, these switches were in the Network of YYY & Unused for past few months with valid license, we are trying to move these switches to another Network which is part of same dashboard.
Tried following steps, however no luck
Scenario 1 : We moved the Switch to another Network from YYY Network & Factory Reset to Default settings & connected Uplink with internet connection, Observation : the switch is getting IP from Relevant Vlan & reaching meraki cloud but in few seconds it is pulling the old configuration from Meraki cloud.
Scenario 2 : we have removed the device from the YYY Network & added into another Network Factory Reset done and connected uplink with internet connection Observation : the switch is getting IP from Relevant Vlan & reaching meraki cloud but in few seconds it is pulling the old configuration from meraki cloud.
Scenario 3: we unclaimed the device from inventory & Reclaimed & added the switch into Network, Factory Reset done & Connected an uplink with internet Observation : the switch is getting IP from Relevant Vlan & reaching meraki cloud but in few seconds it is pulling the old configuration from meraki cloud.
Note : When we Reset the device to Factory Default settings we are able to login to the Switch's Management page by using Serial Number & empty password however once the switch is communicated to meraki cloud we are not able to login with Switch local Management page with default login credential instead we are able to login with the existing credential of other devices which is online in Meraki Cloud. & found that the Switch Name is also changing as New-Network Switch from N/A after the factory default reset.
Thanks in advance
Karthick R
