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About KarthickRR
KarthickRR
New here
Member since Dec 22, 2022
Dec 23 2022
Community Record
4
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Solutions
Dec 23 2022
1:49 AM
@alemabrahao already we have opened a support case but no use of it.
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Dec 22 2022
11:59 PM
as i have mentioned earlier these devices were working in different network under the same dashboard & now we are moving this switch into another network & trying to bring it online but the switch is not coming online in Meraki cloud. the moment when we Reset this Switch to Factory Default settings we are able to login to the switch with default credential ( S/N) & the Switch name is mentioned as N/A, but once we connect the uplink with internet connection to the switch, Switch name is changing as YYY Switch & we are not able to login with the default credential but we are able to connect by using the same username & password we are using for other switches in the particular Network (YYY). This is meaning that the switch is communicating to Meraki Cloud & it is taking that particular network's configuration but the switch is not coming online in the meraki cloud & we are not able to manage that particular switch on meraki dashboard.
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Dec 22 2022
9:43 PM
Hi all, I'm trying bring 2 Switches online in Meraki Cloud but stuck here, these switches were in the Network of YYY & Unused for past few months with valid license, we are trying to move these switches to another Network which is part of same dashboard. Tried following steps, however no luck Scenario 1 : We moved the Switch to another Network from YYY Network & Factory Reset to Default settings & connected Uplink with internet connection, Observation : the switch is getting IP from Relevant Vlan & reaching meraki cloud but in few seconds it is pulling the old configuration from Meraki cloud. Scenario 2 : we have removed the device from the YYY Network & added into another Network Factory Reset done and connected uplink with internet connection Observation : the switch is getting IP from Relevant Vlan & reaching meraki cloud but in few seconds it is pulling the old configuration from meraki cloud. Scenario 3: we unclaimed the device from inventory & Reclaimed & added the switch into Network, Factory Reset done & Connected an uplink with internet Observation : the switch is getting IP from Relevant Vlan & reaching meraki cloud but in few seconds it is pulling the old configuration from meraki cloud. Note : When we Reset the device to Factory Default settings we are able to login to the Switch's Management page by using Serial Number & empty password however once the switch is communicated to meraki cloud we are not able to login with Switch local Management page with default login credential instead we are able to login with the existing credential of other devices which is online in Meraki Cloud. & found that the Switch Name is also changing as New-Network Switch from N/A after the factory default reset. Thanks in advance Karthick R
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Dec 22 2022
9:37 PM
Hi all, I'm trying bring 2 Switches online in Meraki Cloud but stuck here, these switches were in the Network of YYY & Unused for past few months with valid license, we are trying to move these switches to another Network which is part of same dashboard. Tried following steps, however no luck Scenario 1 : We moved the Switch to another Network from YYY Network & Factory Reset to Default settings & connected Uplink with internet connection, Observation : the switch is getting IP from Relevant Vlan & reaching meraki cloud but in few seconds it is pulling the old configuration from Meraki cloud. Scenario 2 : we have removed the device from the YYY Network & added into another Network Factory Reset done and connected uplink with internet connection Observation : the switch is getting IP from Relevant Vlan & reaching meraki cloud but in few seconds it is pulling the old configuration from meraki cloud. Scenario 3: we unclaimed the device from inventory & Reclaimed & added the switch into Network, Factory Reset done & Connected an uplink with internet Observation : the switch is getting IP from Relevant Vlan & reaching meraki cloud but in few seconds it is pulling the old configuration from meraki cloud. Note : When we Reset the device to Factory Default settings we are able to login to the Switch's Management page by using Serial Number & empty password however once the switch is communicated to meraki cloud we are not able to login with Switch local Management page with default login credential instead we are able to login with the existing credential of other devices which is online in Meraki Cloud. & found that the Switch Name is also changing as New-Network Switch from N/A after the factory default reset. Thanks in advance Karthick R
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