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GR10 won't go online

HarryG
Conversationalist
‎Jun 8 2022 10:29 AM
‎Jun 8 2022 10:29 AM

GR10 won't go online

In the app it says no IP address and stays offline.  Light is solid green.

 

 

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3 Replies 3
PhilipDAth
Kind of a big deal
Kind of a big deal
‎Jun 8 2022 1:05 PM
‎Jun 8 2022 1:05 PM

What is GR10?

In response to PhilipDAth
DarrenOC
Kind of a big deal
Kind of a big deal
‎Jun 8 2022 2:30 PM
‎Jun 8 2022 2:30 PM

My thought also @PhilipDAth 

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
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KathleenJ
Meraki Employee
Meraki Employee
‎Jun 8 2022 2:36 PM
‎Jun 8 2022 2:36 PM

It  appears that you are using a Meraki Go GR10 access point. I would suggest taking a look at the Meraki Go Troubleshooting KB Meraki Go - GR Troubleshooting - Cisco Meraki and if this doesn't resolve your issue then please refer to the KB on how to reach out to the Meraki Go Support team. https://documentation.meraki.com/Go/Meraki_Go_-_Support

 

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