May 14 2024
10:25 AM
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May 14 2024
10:25 AM
Device are already in use Error - When adding new device
While trying to add a new MX device to a dashboard (Internal Testing) I am getting the following Error.
Device are already in use Error - When adding new device
2 Replies 2
May 14 2024
10:30 AM
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May 14 2024
10:30 AM
If its new, Contact meraki support
If you bought it 2nd hand contact previous owner, to unclaim the device
May 14 2024
6:48 PM
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May 14 2024
6:48 PM
WW gave you the correct advice. If you bought it new reach out to either your reseller or Meraki support. If it was purchased second hand you need to contact the seller and ask them to unclaim the item from their dashboard.
Here is a KB that provides information on unclaiming the device.
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