Can't connect to hybrid worker network

[MikeB116]

I can't connect to the hybrid worker network. I verified the network key (MR44 S/N) is entered correctly using Caps and spaces. I receive a message that the network key is incorrect. 

[alemabrahao]

Are you talking about claim a device on organization inventory?

[ConnorL · Accepted solution]

@MikeB116 is this regarding the AP that comes within your Cisco Hybrid Work Bundle? If so, you will need to contact Cisco IT.