iOS Apps won't install and all VPP accounts are suddenly revoked ?

[Mark24]

Hello we noticed today we cannot install Apps to our iPads, they show the following message in the console and will not install on the ipads

Install app 'Google Photos' - Error: Could not retrieve license for the app with iTunes Store ID 962194608.

Grant VPP device license - success: false, App: Google Photos (962194608), Error: No available licenses were found (checked 2 VPP account(s)}

Install application response received - name: Google Photos, error: Could not retrieve license for the app with iTunes Store ID 962194608., status: Error

Also when looked at our VPP accounts they all have this message, Error accessing VPP account: The sToken has been revoked, none of our vpp accounts where do to expire and we have over 60.

Anyone else having this issue?

[BlakeRichardson]

@Mark24 Did your VPP account token expire?, you can check this by browsing to the following

Organization > MDM

Under VPP accounts your accounts should be listed, and it should show the token expiry date. I would also check your push certificate expiry because if that expires before you renew it your in for a world of pain.

[Mark24]

No, they were all just renewed over the summer.

[OCTOMG]

Ran into this issue yesterday.  Since our VPP account has been migrated to Apple Business, we had to download a new VPP server token from the Apple Business portal at business.apple.com to resolve the issue.

Log in with your Apple ID, then navigate to Settings->Apps and Books  and look for the Download button in the "My Server Tokens"  section in the lower right-hand corner of the page.  Once the token is downloaded, follow the normal VPP token upload process in the Meraki Dashboard and everything should return to normal.