Windows 10 Management profile has been removed from device!

[rguthrie]

Hello Community ~ I have a lenovo laptop with windows 10 which previously had Meraki Agent installed and subsequently uninstalled. This week, I re-installed the agent for some testing and troubleshooting and although the system is online and I can interact with it from the meraki dashboard, the top banner reflects: Management profile has been removed from device!

It has been over 24 hours and it still reflects that banner.  Does that go away?    Please note that I have not -and will not- be registering it via the below Settings > Accounts > Access work or school  instructions due to a looping password at log-in error we've experienced.  The only step I  take with the few Windows systems we have in our network is to install the agent.

Any insight would be helpful.  Thanks!

[Adam · Accepted solution]

Some similar but not exactly related discussion in the links below seem to indicate that you have to install the profile then the agent to fix the issue.  

https://community.meraki.com/t5/Endpoint-Management-Systems/Agent-Install-error-Windows-10/m-p/22388...
https://community.meraki.com/t5/Endpoint-Management-Systems/Windows-10-Profile-amp-Agent-duplicate-d...

[rguthrie]

Thanks Adam~ I'll take a look at those links and give the install a shot.

[Adam]

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@rguthrie wrote:

Thanks Adam~ I'll take a look at those links and give the install a shot.

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I take it you were able to get it working?

[rguthrie]

hey Adam,
Despite saying that I would not "be registering it via the below Settings > Accounts > Access work or school instructions" again, I did. I also re-installed the agent. Then removed all tags and owner from the device on Meraki Deshabord and ensured no policies were being enforced. THEN, I deleted the agent on the Win10 system, and unsync'd it from the "Access work or School" setting. LASTLY, I deleted it from the Meraki Dashboard.... Waited several hours and re-added that same machine with success (following the official Meraki steps which include the Settings > Accounts > Access work instructions...).

So yes this main issue on this thread was addressed since the Win10 client now checks in properly without the red banner. BUT the looping issue continues, and I'm working on that one here
https://community.meraki.com/t5/Endpoint-Management-Systems/password-policy-in-Windows-10/m-p/4159