Signing Certificate Expired

Solved
Sushilthapa
Just browsing

Signing Certificate Expired

Most of our devices enrolled in Meraki are showing the last MDM check-in date and time a few months back and I realized it is happening because our *meraki.com signing certificates expired on that day. Is there any way I can resync or renew those certificates remotely as all of those devices are already out in the field? 

1 Accepted Solution
cqlm
Meraki Employee
Meraki Employee

Usually, the *meraki.com certificate doesn't impact the check-in functionality and is only a part of new device enrollment.

To investigate further I suggest ensuring the Apple push topic matches on the iOS devices and dashboard.

Dashboard - org > MDM > Apple push topic
iOS device - Settings > General > Profiles & Device Management > Meraki Systems Manager > Tapping on ‘more details’ > Mobile Device Management > Topic.

If it is not matching you will need to have it match. This may involve reverting the push topic and then renewing it - If this is not an option, it may be required to re-enroll the iOS devices.

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3 Replies 3
BlakeRichardson
Kind of a big deal
Kind of a big deal

I am not aware of any way of doing this via the dashboard. What type if devices are they?

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
Sushilthapa
Just browsing

iOS devices.

cqlm
Meraki Employee
Meraki Employee

Usually, the *meraki.com certificate doesn't impact the check-in functionality and is only a part of new device enrollment.

To investigate further I suggest ensuring the Apple push topic matches on the iOS devices and dashboard.

Dashboard - org > MDM > Apple push topic
iOS device - Settings > General > Profiles & Device Management > Meraki Systems Manager > Tapping on ‘more details’ > Mobile Device Management > Topic.

If it is not matching you will need to have it match. This may involve reverting the push topic and then renewing it - If this is not an option, it may be required to re-enroll the iOS devices.

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