SM Android MDM - Can't connect to cellular

New here

SM Android MDM - Can't connect to cellular

I am running into issues with Enrolled Android devices. When I first enroll them, everything seems to be working fine. Once the tablet reboots, I lose cellular service and it just becomes a wifi tablet. The issue is resolved when I factory reset and don't enroll it. I verified I don't have any network restrictions in place, unless I am missing something.

Any suggestions?

Meraki Employee
Meraki Employee

Hey @Desktop_Josh,


This rings a bell when it comes to Samsung cellular tablets, we'll need to collect some logs from the device (ADB) to see what's triggering this particular behavior, so I would recommend opening a support case.




Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.