Meraki APP

[MSH]

Hello,

I installed the Meraki App on my Android; actually I can only see the sensor, not even the camera and not the other devices?!

According to the description in GooglePlay everything should be visible?

Kind regards, Volker Boeckl

[ww]

You should see them all. 

Did you select the correct organization > network 

On the left side of the app

[MSH]

SHOULD...?!
What SHOULD be displayed is clear...
BUT actually I can only see the sensor, not even the camera and not the other devices?

[KarstenI]

Please also read lines two and three in the response.

In addition to that: Do you see it in the dashboard with the same credentials?

[MSH]

no, I always only read the first line 🙄

[alemabrahao]

If this answer didn't help you can simply open a support case. 😉

[MSH]

Thank you very much for this helpful answer, I would never have thought of that...

[alemabrahao]

I don't understand why you are being so sarcastic towards community members.

@ww  just asked some questions to better understand your case.

You just arrived in the community, so I believe you could be a little more humble. We all here just want to try to help in any way we can.

[MSH]

But these answers are not helpful; if there is nothing better related to my question, then it would be better not to answer...

And it has absolutely nothing to do with how long I have been in this group... 1 hour or 1 year...
In my opinion the answers are completely useless compared to my question.

[KarstenI]

No one here knows about your background regarding Meraki. And you also don’t say what you already have tested. With that, these questions are more than valid.

[alemabrahao]

Make sure you have selected the correct organization and network in the application. You can also try to reinstall the app. Otherwise, it is recommended that you open a ticket with Maraki, as this is supposed to work and may contain a BUG.

Have a great day.

[KarstenI]

Don‘t be huffish … We all want to help; but your problem description is so vague that more information is needed.