We're new to Systems Manager and just got a bulk load of devices purchased over the past several months loaded by our Carrier into DEP. Nice.
The problem is, the carriers use IMEI as the primary device identifier and don't have Serial Number anywhere. Systems Manager, on the DEP page gives me a long list of serial numbers. I don't see any way to know which device to associate with a particular owner because of this disconnect.
Anyone else run into this issue and have a good solution?