We're new to Systems Manager and just got a bulk load of devices purchased over the past several months loaded by our Carrier into DEP. Nice.
The problem is, the carriers use IMEI as the primary device identifier and don't have Serial Number anywhere. Systems Manager, on the DEP page gives me a long list of serial numbers. I don't see any way to know which device to associate with a particular owner because of this disconnect.
Anyone else run into this issue and have a good solution?
The trouble is, that's not available for the devices where the profile hasn't been pushed. It's been assigned on the DEP view, but they don't show up on the devices page until we reset those iPhones. My intention was to do small groups at a time, but I wanted to have the owners assigned to their appropriate devices before I started resetting phones.
Just in case someone else someday has the same question:
In Apple Business Manager, In the 'Devices' view, if you select 'All Devices' there is an option to download a .csv file of your full DEP device list which includes both Serial Number and IMEI (labeled 'Device_ID')