Installing profile on iOS - 'The MDM server at https://ios.meraki......' returned status code 403

[RyanPi]

As title - trying to install profile on iOS. Following exact same steps that always worked but get the title error.

Anyone know what's going on?

Profile Installation Failed

'The MDM server at https://ios.meraki......' returned status code 403

Manually enrolling with our network ID produces the same error.

Thanks

[ConnorL]

First thing to check is licensing, ensure you have enough SM seats remaining (Organisation > Licensing).

Free 100 & Legacy are now depreciated and will block new enrollments, for more see: https://documentation.meraki.com/SM/Other_Topics/Meraki_SM_Legacy_and_Free_100_Retirement_FAQ

[RyanPi]

Thanks for the update.

It appears that "Systems Manager without licensing" has been retired, so we'll need to procure some licenses. 

As for purchasing licenses, I'm currently unable to locate an option when logged in? Is there a 'buy additional licenses' functionality anywhere? Unless I'm missing something obvious it's surprisingly hard to purchase license to continue using Meraki. 

I've attempted to reach out via the contact page and filled in the form under "? > Get Help > still need help > Contact your Systems Meraki Sales Representative," but I haven't received a response yet.

I'll look for alternative solutions in the meantime.

Thanks for your help.

[PaulF]

@RyanPi DM me the Sales rep and I'll reach out to them. Include your admin name and org / company name too

[RyanPi]

Thanks but I don't know who our sales rep is, or if we had one. 

This is dragging on a bit......how do we get a quote??

Microsoft intune MDM is around  £6.50 per user per month. Is Meraki comparable in price?

[PaulF]

DM me your dashboard URL and email address associated with your admin