How to restore backup (contacts/sms) once a device is enrolled in Device Owner mode (Android)

jhateley
New here

How to restore backup (contacts/sms) once a device is enrolled in Device Owner mode (Android)

Is it possible to restore contacts and messages in any form or fashion once a device is enrolled in SM via Device Owner mode?

 

I get an error that says restore is disabled due to security policy, but desperately need contacts restored from a google or samsung account.

3 REPLIES 3
BlakeRichardson
Kind of a big deal

Re: How to restore backup (contacts/sms) once a device is enrolled in Device Owner mode (Android)

Are the contacts not synced with the Google account?

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
jhateley
New here

Re: How to restore backup (contacts/sms) once a device is enrolled in Device Owner mode (Android)

Yes they are synced, but when I try to restore it is grayed out.

 

https://imgur.com/IXYN4HI

JBrennan
Comes here often

Re: How to restore backup (contacts/sms) once a device is enrolled in Device Owner mode (Android)

Bump on this thread, having similar issues with not being able to restore backup from Google accounts. 

 

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