How do I keep user's from adding custom profiles and removing the meraki profile?

[Trunolimit1]

The iPad in question is supervised yet they are allowed to remove the meraki mdm profile. WHY?

[ww]

https://documentation.meraki.com/SM/Profiles_and_Settings/iOS_Supervision#Device_Enrollment_Program_...)

[Trunolimit1]

The iPad is supervised yet the user can still delete the meraki profile.

[Trunolimit1]

Another strange thing is that the dashboard is telling me there is a profile missing but then under missing profiles it says non.

[Trunolimit1]

Is the profile only able to not be deleted if the iPad is DEP-enrolled? and then the awkward question is... what is DEP-enrolled mean? I thought DEP was only for app purchasing? 

[BlakeRichardson · Accepted solution]

@Trunolimit1  As the device is not DEP loaded there is a 30 day window where the profile can be removed.

https://www.apple.com/mx/business-docs/DEP_Guide.pdf

" Manual device enrollment

You can also manually enroll iOS devices and Apple TV in DEP using Apple Configurator, regardless of how you acquired them. With manual device enrollment, a 30-day provisional period begins once a device is activated. During that period, users can remove their devices from enrollment, supervision, and MDM."