Help with unenrolling iPads

Mackadelic
New here

Help with unenrolling iPads

I have some iPads that have been unenrolled from Meraki, and released from School Manager, but the Meraki profile is still on only some of the iPads. I've tried to re-enroll them into Meraki and then re-release them, but I get an error every time. I have also tried to remove it with Configurator, but our policy prohibits pairing so it never works.

2 Replies 2
ekramer
Getting noticed

If you DFU reset the device and don't restore from any icloud backup, it should no longer have any enrollment profile (since ASM doesn't have the device linked to your MDM any more). See https://support.apple.com/guide/security/boot-process-for-iphone-and-ipad-devices-secb3000f149/web for more information.

BlakeRichardson
Kind of a big deal
Kind of a big deal

Put the devices into recovery mode and restore them via configurator. 

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