Deleted Device

SOLVED
JT5
Here to help

Deleted Device

If a device was accidently deleted from the Meraki dashboard but the iPad was still enrolled is there a way to get it back?

1 ACCEPTED SOLUTION
ConnorL
Meraki Employee
Meraki Employee

Unfortunately deleting a device from Dashboard is irreversible. In order to re-enroll the device:

 

  • BYOD - you should be able to delete the management profile from the device and re-enroll it.
  • DEP/ADE - You'll need to factory reset the device and it'll re-enroll during device setup (you will lose user data if you haven't backed up the device)

More info can be found here: https://documentation.meraki.com/SM/Device_Enrollment/Uninstalling_Systems_Manager_and_Removing_Mana...

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1 REPLY 1
ConnorL
Meraki Employee
Meraki Employee

Unfortunately deleting a device from Dashboard is irreversible. In order to re-enroll the device:

 

  • BYOD - you should be able to delete the management profile from the device and re-enroll it.
  • DEP/ADE - You'll need to factory reset the device and it'll re-enroll during device setup (you will lose user data if you haven't backed up the device)

More info can be found here: https://documentation.meraki.com/SM/Device_Enrollment/Uninstalling_Systems_Manager_and_Removing_Mana...

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