Apple Products are not syncing

Acarter
Just browsing

Apple Products are not syncing

Sync failed: Unable to complete your current operation. Please try again later. This is the message that I get everytime I try to sync my new ipad.

7 Replies 7
kYutobi
Kind of a big deal

Have you tried to re-enroll the device into your MDM? 

Enthusiast

I shouldn't have to re enroll them in MDM thats whats DEP is for.

@Acarter  Can you post a screenshot of the sync error, is it happening on the MDM or iPad side of things. 

Capture.PNG

kYutobi
Kind of a big deal

@PhilipDAth has a point. Please check your DEP settings, certificates, etc.

Enthusiast
vassallon
Kind of a big deal

@Acarter As others have stated this seems more like an issue with communication between Apple and Meraki. I would go to Organization > MDM and verify everything is setup correctly and nothing has expired there.

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PhilipDAth
Kind of a big deal
Kind of a big deal

The DEP certificate hasn't expired has it?

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