Meraki MX&MS overheating

SOLVED
peto
Getting noticed

Meraki MX&MS overheating

Has anybody else have this problem? Especially ms120 is very hot and sometimes i cant keep my hand on it.  Is it normal? Similar applies to MX67

thank you

1 ACCEPTED SOLUTION
PhilipDAth
Kind of a big deal

That ambient environment is too warm.  The problem with it being 24 degrees is that is the coolest the device can drop down to.

 

Using some fan-forced air is a good idea.

View solution in original post

8 REPLIES 8
Network-dad
A model citizen

alot going on in a small box... How much POE are you using on the MS120?

Dakota Snow | Network-dad Linkdedin
CMNO | A+ | ECMS2
Check out IT Career Skills onIt Career SkillsIt Career Skills
BlakeRichardson
Kind of a big deal

How are the devices installed, are they stacked one on top of another? I always keep the tops of my devices clear so they can "breathe"  If you are concerned its not normal contact support and they can check the devices internal temperature.

www.btr.net.nz
PhilipDAth
Kind of a big deal

If you can't comfortably put your hand on it - it's too hot.

peto
Getting noticed

Hi,

MS and MX are mounted on the wooden wall - some kind of wooden rack with front side always opened.. It doesn't matter how many devices are connected, it is hot all the time. Can I check the temperature somewhere in dashboard? 

PhilipDAth
Kind of a big deal

>Can I check the temperature somewhere in dashboard? 

 

No.

What is the ambient temperature like in the space?

Is there anything to take heat away?

24 celsius. I will try to put there a fan and will see if it helps

PhilipDAth
Kind of a big deal

That ambient environment is too warm.  The problem with it being 24 degrees is that is the coolest the device can drop down to.

 

Using some fan-forced air is a good idea.

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.