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Windows 10 devices not getting new SSID profile

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Here to help

Windows 10 devices not getting new SSID profile

I created a new profile for Windows devices directing them to a newly created SSID.  The devices are already enrolled in SM and are not getting the new profile.  My iOS devices picked it up immediately, I'm gessing I missed something with the Windows devices.

 

<y goal is to force all devices to the new SSID and decommission the old one.  I thought I would also use the opportunity to enroll devices that are not in SM using Sentry.

 

Is there a trick to pushing profiles to Windows devices?

 

Thanks!

9 REPLIES 9
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Kind of a big deal

Re: Windows 10 devices not getting new SSID profile

Alas their is no trick.  You just have to be very patient.  I have sometimes had to wait a day.

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Here to help

Re: Windows 10 devices not getting new SSID profile

That's what I was afraid of, but it's been a few days.

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Kind of a big deal

Re: Windows 10 devices not getting new SSID profile

Have you definately added the Meraki MDM profile (as opposed to the agent you install) onto the Windows 10 machines?

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Here to help

Re: Windows 10 devices not getting new SSID profile

I assume so, under Add Devices we went route A (Windows Profile) on most of them.  Some were sent and Enrollment link (C).  They show in the dashboard, but do not show any profiles installed.  What did I miss?

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Kind of a big deal

Re: Windows 10 devices not getting new SSID profile

In the dashboard does the profile show the devices are in scope?

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Here to help

Re: Windows 10 devices not getting new SSID profile

It does, with a status of "Not Installed".

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Here to help

Re: Windows 10 devices not getting new SSID profile

...and under Devices, Profiles (All) says "Settings match defaults".  There is no options to install missing profiles.

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Conversationalist

Re: Windows 10 devices not getting new SSID profile

It doesn’t work for windows 10 - we’ve had ticket open for months and has gone to design as known bug!
Sadly ditching MDM now
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Conversationalist

Re: Windows 10 devices not getting new SSID profile

I second this - MDM has been a HUGE let down for Windows 10 to a point it just doesn't seem to want to work and Cisco Meraki couldn't seem to care less.
I had a ticket open for months/years.

We abandoned and then tried again now in late 2020 and guess what.....

 

It STILL doesn't work!

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