Reclaim Device

SOLVED
AbidJr
Here to help

Reclaim Device

Hi,

 

I want to know is possible to claim device without remove it from the previous owner inventory?

Because I still can't find out who use this device before and still waiting Meraki Support to reply my email.

 

Thank you.

1 ACCEPTED SOLUTION
AjitKumar
Head in the Cloud

Hi

I am afraid that shall not be possible.

We need to remove and unclaim the device from existing owner.

Regards,
Ajit
AjitsNW@gmail.com
www.ajit.network

View solution in original post

3 REPLIES 3
AjitKumar
Head in the Cloud

Hi

I am afraid that shall not be possible.

We need to remove and unclaim the device from existing owner.

Regards,
Ajit
AjitsNW@gmail.com
www.ajit.network

Hi,

Thank you for the suggestion.
Yeah I finally found the existing owner and now I can add to my new network.

Just wondering how you found the other owner?

Get notified when there are additional replies to this discussion.