Reclaim Device

[AbidJr]

Hi,

I want to know is possible to claim device without remove it from the previous owner inventory?

Because I still can't find out who use this device before and still waiting Meraki Support to reply my email.

Thank you.

[AjitKumar · Accepted solution]

Hi

I am afraid that shall not be possible.

We need to remove and unclaim the device from existing owner.

[AbidJr]

Hi,

Thank you for the suggestion.
Yeah I finally found the existing owner and now I can add to my new network.

[RichCrawford]

Just wondering how you found the other owner?