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Reclaim Device

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Reclaim Device

Hi,

 

I want to know is possible to claim device without remove it from the previous owner inventory?

Because I still can't find out who use this device before and still waiting Meraki Support to reply my email.

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Head in the Cloud

Re: Reclaim Device

Hi

I am afraid that shall not be possible.

We need to remove and unclaim the device from existing owner.

Regards
Ajit
ajitsnw@gmail.com

View solution in original post

2 REPLIES 2
Highlighted
Head in the Cloud

Re: Reclaim Device

Hi

I am afraid that shall not be possible.

We need to remove and unclaim the device from existing owner.

Regards
Ajit
ajitsnw@gmail.com

View solution in original post

Highlighted
Here to help

Re: Reclaim Device

Hi,

Thank you for the suggestion.
Yeah I finally found the existing owner and now I can add to my new network.
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