cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Question about Webinar devices licensing

SOLVED
Highlighted
Conversationalist

Question about Webinar devices licensing

Good Morning!

 

I got a device while I worked for a previous employer (1 year ago) after I attended a webinar. I received the switch (MS120-8LP) but never claimed it or turned it on. I tried claiming it now but it states that there's a missing license for it. How can I go about it or make the license start "running" or "burning"?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Conversationalist

Re: Question about Webinar devices licensing

As an update on this, I got in contact with support since they didn't answer via e-mail.

 

They got a hold of my old license and provided it to me after verifying that I indeed attended that webinar.

View solution in original post

6 REPLIES 6
Highlighted
Kind of a big deal

Re: Question about Webinar devices licensing

Most likely the license expired (1 year) and needs to be renewed. In that case you need to contact sales/partner/account rep.

 

Another option is contact support and they can help provide some options. You may be able to claim the hardware and add to your org, then have them put a 30 day grace license on it, while you get the normal license renewed.

Highlighted
Conversationalist

Re: Question about Webinar devices licensing

I thought the same thing. I have reached out to support (opened a ticket last night) and I'm still waiting to hear from them.

I will post here as soon as I get an answer.
Highlighted
Kind of a big deal

Re: Question about Webinar devices licensing

If you have a new employer (and email address as a result) and they don't have Meraki you could do another webinar ...

Highlighted
Kind of a big deal

Re: Question about Webinar devices licensing

My thought was he wanted to use the device in a home lab or personal use, not sure what the intent is.

Highlighted
Conversationalist

Re: Question about Webinar devices licensing

I do want to use this as part of my Home Lab.
Highlighted
Conversationalist

Re: Question about Webinar devices licensing

As an update on this, I got in contact with support since they didn't answer via e-mail.

 

They got a hold of my old license and provided it to me after verifying that I indeed attended that webinar.

View solution in original post

Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.