Lost MSP Dashboard Access After Deleting Old Organisation

pin64
New here

Lost MSP Dashboard Access After Deleting Old Organisation

Hi - I deleted an old organisation from our dasboard, and was immediately logged out.

 

I can now log back in, but I do not have access to the client organisation that we used to have, and am instead just logged into an empty organisation, our MSP portal account.

 

I don't seem to be able to log a ticket either; presumably because there are no licensed products on this account.

 

Please help!

 

Thanks in advance.

2 Replies 2
pin64
New here

Okay scratch that, after waiting 15 mins or so, the 'Organization' menu came back and then another few minutes later, I can now access the partner organisations again.

 

Very strange, but at least all seems to be back to normal now.

JamesAndre
Comes here often

I had the same a while back, it was a very long 15 minutes of panic. Haven’t deleted an old org since.  

Get notified when there are additional replies to this discussion.