Login IP ranges

[ymozola]

Hello team,

We have a problem with Meraki Dashboard access.

During the testing, we added an IP range to "Allow Dashboard and Dashboard API access to these IP ranges" and we got blocked from accessing our Dashboard.

Could someone help me to resolve this problem?

[Shubh3738 · Accepted solution]

If you need to unlock your Cisco Meraki account, you can contact Cisco Meraki Support.

Phone Support: You can call their support line, which varies by region. You can find the correct number for your location on the Cisco Meraki website.

Email Support: You can also reach out via email. The specific email address should be available in your account settings or on the Cisco Meraki support page.

[Jinbe]

Correct, you will need to contact Meraki Support in this instance. 

The general Support number is +1 (415) 937-6671. A full list of region-specific phone numbers can be found in the Dashboard under "?" > Get help > Still need help? > Call the Meraki Support team > View regional phone numbers.

[BlakeRichardson]

Owch, always have a backup option! Hoping you got it sorted.