Locked Out of Many Organizations

JohnEustace
Getting noticed

Locked Out of Many Organizations

Occasionally I get locked out of the Dashboard.  I am the admin on many Organizations.  Does anyone know of a way to identify which Organization has locked me out? I always have to raise a support case to find out. If the login page said "Your account has been locked by Acme PLC" for instance I wouldn't have to raise the case.

5 Replies 5
Mloraditch
Head in the Cloud

As far as I know only another admin for the same org could see that or support if you are looking for GUI answers.

You could write something using the API for getOrganizationAdmins: https://developer.cisco.com/meraki/api-v1/get-organization-admins/

If you use your own key, in theory you would get errors on the org ids in question. If you use another admins key you could get the actual data or you could use the new OATH method: https://as.meraki.com/login

 

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Inderdeep
Kind of a big deal
JohnEustace
Getting noticed

While I'm happy to contact another admin of whatever Org I'm locked out of, the point is that I am not notified which Org (of the many I have access to) has locked me out. Whenever I log on to the dashboard, the Org I end up in initally seems to be completely random anyway. If it always logged me in to the same one then happy days I'll know where to go for help.

BlakeRichardson
Kind of a big deal
Kind of a big deal

I would raise a support ticket ( I know you have already done so) but raise it as being a longterm issue and a problem that needs a resolution. 

 

I am assuming you're an MSP. 

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PhilipDAth
Kind of a big deal
Kind of a big deal

Going sideways, if you use SAML authentication, you can't be locked out.

https://documentation.meraki.com/General_Administration/Managing_Dashboard_Access/Configuring_SAML_S...

 

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