License Co-Termination

GavinMcMenemy
Building a reputation

License Co-Termination

Hey Guys, 

I've never got my head around license co-termination. 

I've received some new devices for a new network. We move one of our offices to a new site in about 2 weeks. 

We will be using some of the devices on the original site in the new, we will be deploying some new gear (some new APs and a new firewall) and Cisco have asked for for the old APs to be returned.

How is co-termination handled in this situation?

 

I have the license keys for the new gear and my understanding is that if I add the new APs to my inventory they APs were about to return will be included in the license termination. I don't want to license the devices that I'm returning at all,  nor do I want them to have an affect on the new devices.

Yours confused etc...

10 Replies 10
alemabrahao
Kind of a big deal
Kind of a big deal

Cisco support can help ensure licenses are applied correctly and old devices don’t interfere.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
GavinMcMenemy
Building a reputation

I have to be honest, I've never had much luck with Cisco/Meraki support.

GavinMcMenemy
Building a reputation

As an example of this: 

I am in the UK. I have tried both my landline and my mobile number. 

Both are correct.

GavinMcMenemy_0-1759330285201.png



So now I am stuck on hold. 

CarolineS
Community Manager
Community Manager

Ugh, sorry about that :(. Please do let the support agent know about this trouble when you get them on the line.

Caroline S | Community Manager, Cisco Meraki
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alemabrahao
Kind of a big deal
Kind of a big deal

You can call them.

 

https://documentation.meraki.com/General_Administration/Support/Ways_to_Contact_Meraki_Support#Conta...

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
GavinMcMenemy
Building a reputation

That's what I did - I was on hold and annoyed when I wrote me last message.

It took a couple of days to get through but now that I am through to them my experience remains not good. between them and the reseller we're in a bit of a computers says no situation.

Ryan_Miles
Meraki Employee All-Star Meraki Employee All-Star
Meraki Employee All-Star

AP licenses aren't model specific. Switches and Security Appliances licenses are model specific (for the most part).

 

So, as long as you have enough wireless licenses to cover the AP quantity you should be fine.

 

It would be helpful to know more detail about your current license status and what license key(s) you have in hand that you've not applied yet. That would provide the clearest picture of what your intended end state is.

GavinMcMenemy
Building a reputation

Hi Ryan, 

Sorry I thought I'd posted this on Monday - must have forgotten to press reply.

This is our current license count

GavinMcMenemy_0-1759136857657.png


At the time of our last license purchase we were using a different firewall. So that is new to the license load. 8 out of our 9 MRs are being returned & retired - swapped  out for much newer wifi7 models.

The new license we've been sold is:

4x MR - for 3 years
1xMX85
1xMX advanced
We're reusing 2x swtiches from our existing network. 

Our existing MR licenses will terminate Feb 2026. 

So what happens to the co-termination? 

The last license end date is as follows: 

GavinMcMenemy_2-1759137716070.png



GavinMcMenemy
Building a reputation

According to cisco support a complete mess has been made. I was assured that the licenses wouldn't have an impact on co-termination dates but this turns out to be untrue - at least that's what support tell me. There's some soft of unholy mix up between my reseller and cisco going on - with me looking on being told quite a complex story about how licensing is going to work and [essentially] taking flak from senior management because of it. 

PhilipDAth
Kind of a big deal
Kind of a big deal

Is this part of a lease arrangement with Cisco Finance?

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