'Get help & cases' page displaying blank screen

jimmyt234
Building a reputation

'Get help & cases' page displaying blank screen

Is this page loading for anyone else? Multiple colleagues reporting the same issue...

8 Replies 8
ksumann
Getting noticed

I have a blank page too.

RSU21it
Getting noticed

I can log into my dashboard but I can't view any pages on n298 it would seem.  Also seeing devices with the Meraki agent installed showing "went down" and "came up" repeatedly. 

alemabrahao
Kind of a big deal
Kind of a big deal

No reports for today.

 

https://status.meraki.net/

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
ekramer
Getting noticed

JTREU
Just browsing

was very slow to load for me.  switched to new version and working much better.

jimmyt234
Building a reputation

The issue appears to be fixed, the page is now loading for me on both old and new versions.

DarkStar
Getting noticed

I posted this same question and it was flagged as SPAM. We are still down.

 

CarolineS
Community Manager
Community Manager

Apologies, @DarkStar - sometimes our automatic spam filter is overzealous. Your post has been restored. Also, status.meraki.net now reports the dashboard being down as a known issue under active investigation (I believe this is separate from the issue with the "Get help & cases" page though).

Caroline S | Community Manager, Cisco Meraki
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