There is no way to do a remote factory reset that I'm aware but it might be worth calling Meraki support to verify this as well as have them look at the connectivity timeline from the back end which will provide them more detailed logs of the AP.  These logs will be more precise that what we can see in our dashboard if I recall. ... View more

I had a similar case where one AP out of 49 did this, including randomly rebooting itself.  In my case, I did a factory reset on that problem AP and it's been fine for about a year now so there is an outside chance this could fix your problem AP as well.  Maybe worth a try. ... View more

Yes, please.  Stop the license madness now. ... View more

Paul,   Assuming my case is the same, I've also been seeing reboots on seemingly random RM42 APs.    I do have an open case with tech support as they consider this to be a known issue but don't have many details other than this has been happening for me since at least firmware 25.13 but with less frequency on 26.6 it appears.  Doing a AP factory reset did not eliminate the issue for me.   The issue for me does not seem to be related to specific time duration on the AP, host switch, AP load, AP client count, etc and the reboots do not show in the Meraki Dashboard connectivity timeline.   Sorry, not much new info for you at this time.   Jon ... View more

Watching this with great interest as we have about 2500 Chromebooks. ... View more

@Elianet - I recently made the same observation in my Dashboard.  In my case, it is a Windows 10 client that shows in the Dashboard to be 2.4 and 5 GHz capable but I know the wireless card is in fact 2.4 only (Dell Wireless 1801).     To be fair, I've been using Meraki equipment and Dashboard since 2013 and this is the only time I've seen a client's capability reported incorrectly in Dashboard but I do now keep a closer eye on what is being reported. ... View more

@dalmiroy2k - If I recall correctly, selecting Disable on the 2.4 radio does disable it for any client usage but the AP will still use that band for AP to AP meshing traffic even if the AP is in Gateway mode.   Perhaps Meraki or someone else in the community can confirm this.  Don't want to start any rumors... ... View more

The USB adapter is sold by StarTech but is actually the following chip and driver:   Realtek RTL8811AU Wireless LAN 802.11ac USB 2.0 Network Adapter (Driver version: 1030.11.503.2016)   The driver was updated in 2016, 2017 and 2019 (as noted by the last four digits in the driver version).  In my case, the driver from 2016 and 2019 work correctly but version 2017 has the same connectivity problem as was described in this conversion by a couple people.    Hope this helps. ... View more

Just to expand on something that was asked by another in this conversation.   I went through this with the exact symptoms you describe on Windows only systems.  In my case it turned out to be the specific version of the wireless card driver (USB wireless in my case).  I had a slightly out of date driver installed but proved out that both the driver version just prior to the one installed and the latest driver that was recently released work correctly.  No Meraki or Windows settings were changed, only the driver version was changed.   Since either rolling back or upgrading the wireless driver on the PCs, I have not had a single connection issue and that was more that a month ago so I'm pretty confident in the solution as this computer lab is used heavily every day.   Hope this helps. ... View more

Six networks with the following: 50 x MS Switches 317 x MR APs   In the process of retiring the old MS 22/42P switches and MR 16/18 APs. ... View more

Great suggestion, thank you! ... View more

... and there was great rejoicing! ... View more