Ran into an interesting case where one license procurement was overlooked or delayed by company provisioning teams. The delay took down entire client network due to "non-payment" putting operations teams into full emergency response.
Recommend Meraki add a license alert option that can be used to inform Network team using either a predefined period or client-designated period prior to expiration (e.g. 30, 15, or 7 days).
Please let me know if there is better location to make this recommendation.
Hi @PhilThacker : The admin can resubscribe by navigating to their admin profile via the email at the top right corner of dashboard. There should be a button for License renewal notifications.
Interesting. I get so many license warnings across several dozen orgs at 90, 60, 30, 0 days that I was wondering if I could reduce them. I suppose for a single org with a single admin it could be missed or disabled somehow.
There are multiple ways of receiving these alerts. There would have been a glaring Red Alert at the top of your dashboard as well which would tell you you have a license issue.
I guess your client also learnt a lesson for non payment!
Yeah, that's great for admins for single enterprises. The challenge is when you have a large number of clients and need to track expirations to insure your procurement team is not on delay. thnx!
I saw that for each org and was hoping there was a global MSP-type setting. I suppose this will have to do for now and we'll implement an annual audit to insure all org admins are updated.
I see now. I didn't realize you were a MSP and thought you meant one of your customers never saw the alert or something. We are a small shop and I am admin for every org so at default get all the license alerts for every org and either deal with it myself or forward it off to someone to quote and procure, etc.
You assume sir. We also have a large number of clients and Orgs.
This sounds like something you could easily do yourself using the API. Just walk across all your orgs as frequently as you want and generate any response that you want. If you have a monitoring platform, feeding the data into that might be good.