Dashbaord server error

SOLVED
Axel_R
Here to help

Dashbaord server error

Hi @All

is anybody else having the "server error" message today?

I can't use the dashboard since approx. 1 hour now.

 

Regards

Axel

1 ACCEPTED SOLUTION

Accepted Solutions
bmehta
Meraki Alumni (Retired)

Re: Dashbaord server error

Hello everyone,
The server error message issue was reported and our internal teams were made aware of the issue. They have been working to resolve this issue.
Majority of the issues should be resolved by now. However if you are running into the same issue, I would recommend opening a case with Cisco Meraki Technical Support for more information and to track for updates.

 

View solution in original post

16 REPLIES 16
rwiesmann
Building a reputation

Re: Dashbaord server error

all good here...but I am on the European DC.

Bruce
Kind of a big deal

Re: Dashbaord server error

Same issue here, I’m in the Asia/Australian DC.

Give support a call if you need to do something urgent - but I’m sure they’re onto it now.

Marc1
Comes here often

Re: Dashbaord server error

Hi @Axel_R 

 

I have the same Problem since 1 hour.

 

Regards

Marc

LeroyLim
New here

Re: Dashbaord server error

 Was having the "server error" message, and not able to access the dashboard as well. Access points using Layer 7 rules was having connectivity issues as well during this period. Some devices connected to an Meraki firewall was also having issues.

 

The dashboard just became accessible now.

Bruce
Kind of a big deal

Re: Dashbaord server error

Mine just came back too

NDLane
New here

Re: Dashbaord server error

Also experiencing this issue. Based in the UK.

NDLane
New here

Re: Dashbaord server error

Okay, never mind it's back up.

Stoutski1
Here to help

Re: Dashbaord server error

Same here sometimes I get an error

ddemetriou
Conversationalist

Re: Dashbaord server error

Error in the UK too and issues authenticating users to connect to client VPN.

AlexLyon
Conversationalist

Re: Dashbaord server error

me to...from France

Herixon
Here to help

Re: Dashbaord server error

Same here in Sweden. All our devices in all networks lost connectivity twice this morning and now we get the server error message.

ddemetriou
Conversationalist

Re: Dashbaord server error

Spoke to Cisco and they are aware of the issue and effecting a large number of users and priory to resolve it. The tech was didn't know and ETA for the fix.

NikkiD
Just browsing

Re: Dashbaord server error

Yes!  We're getting:

 

"Server error

The server encountered an error and could not complete your request. A message has been sent to our engineering and support teams to notify us of the problem, and we will fix it as soon as possible.

The Cisco Meraki Dashboard is temporarily unavailable, but rest assured your Meraki equipment is still running and network operation has not been interrupted. Learn more about Meraki's out-of-band control."

TheCatman
Conversationalist

Re: Dashbaord server error

Still have the poblem now - on the US infrastructure...

NikkiD
Just browsing

Re: Dashbaord server error

Looks to be fixed now - at least for us.

bmehta
Meraki Alumni (Retired)

Re: Dashbaord server error

Hello everyone,
The server error message issue was reported and our internal teams were made aware of the issue. They have been working to resolve this issue.
Majority of the issues should be resolved by now. However if you are running into the same issue, I would recommend opening a case with Cisco Meraki Technical Support for more information and to track for updates.

 

View solution in original post

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