Android app performance issues

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cmr
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Kind of a big deal

Android app performance issues

Does anyone else have a network with a similar number of clients as shown on this network below, where they are able to select the weekly or monthly view:

Screenshot_20210605-214838_Meraki.jpg

All I get when trying to select either of those is this:

Screenshot_20210605-214559_Meraki.jpg

If my answer solves your problem please click Accept as Solution so others can benefit from it.
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DarrenOC
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Just re-downloaded the App and tested.....and deleted the App again.

 

Utterly useless and unresponsive. Had to kill the App a couple of times.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

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8 Replies 8
DarrenOC
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I’m on Mac and iPhone so negative 😎 

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
cmr
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@DarrenOC does that network complete on the iPhone app?

If my answer solves your problem please click Accept as Solution so others can benefit from it.
DarrenOC
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Just re-downloaded the App and tested.....and deleted the App again.

 

Utterly useless and unresponsive. Had to kill the App a couple of times.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
RestaurantGuy
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I can select it.  I get a list to select Past 2 Hours, day, week, month or cancel.

cmr
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@RestaurantGuy the issues occur when there is a network with a large number of clients, as per the screenshot, how many clients do you have on a working network?

If my answer solves your problem please click Accept as Solution so others can benefit from it.
RestaurantGuy
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Currently looking at one with 7 and one with 3, checking a few others that may have more.  Currently seeing as high as 9 and the link is still good.

Correct me if I am wrong though, the number of clients on that screen is just the number of high usage clients, not a total number of clients?

cmr
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@RestaurantGuy as you go across the screen you have high usage first, then unique quantity and finally average usage per client.

 

If I try to look at either weekly or last 30 days on that network the app just stops responding.  If I go to the normal web dashboard weekly shows 33,348 clients and last 30 days stops looking at 50,100 clients but at least you can use the pages.

If my answer solves your problem please click Accept as Solution so others can benefit from it.
RestaurantGuy
Here to help

Screenshot_20210607-121114_Meraki.jpg

I should have looked closer, but still works. 

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