Android app performance issues

SOLVED
cmr
Kind of a big deal
Kind of a big deal

Android app performance issues

Does anyone else have a network with a similar number of clients as shown on this network below, where they are able to select the weekly or monthly view:

Screenshot_20210605-214838_Meraki.jpg

All I get when trying to select either of those is this:

Screenshot_20210605-214559_Meraki.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
UCcert
Kind of a big deal

Re: Android app performance issues

Just re-downloaded the App and tested.....and deleted the App again.

 

Utterly useless and unresponsive. Had to kill the App a couple of times.

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

View solution in original post

8 REPLIES 8
UCcert
Kind of a big deal

Re: Android app performance issues

I’m on Mac and iPhone so negative 😎 

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
cmr
Kind of a big deal
Kind of a big deal

Re: Android app performance issues

@UCcert does that network complete on the iPhone app?

UCcert
Kind of a big deal

Re: Android app performance issues

Just re-downloaded the App and tested.....and deleted the App again.

 

Utterly useless and unresponsive. Had to kill the App a couple of times.

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

View solution in original post

RestaurantGuy
Here to help

Re: Android app performance issues

I can select it.  I get a list to select Past 2 Hours, day, week, month or cancel.

cmr
Kind of a big deal
Kind of a big deal

Re: Android app performance issues

@RestaurantGuy the issues occur when there is a network with a large number of clients, as per the screenshot, how many clients do you have on a working network?

RestaurantGuy
Here to help

Re: Android app performance issues

Currently looking at one with 7 and one with 3, checking a few others that may have more.  Currently seeing as high as 9 and the link is still good.

Correct me if I am wrong though, the number of clients on that screen is just the number of high usage clients, not a total number of clients?

cmr
Kind of a big deal
Kind of a big deal

Re: Android app performance issues

@RestaurantGuy as you go across the screen you have high usage first, then unique quantity and finally average usage per client.

 

If I try to look at either weekly or last 30 days on that network the app just stops responding.  If I go to the normal web dashboard weekly shows 33,348 clients and last 30 days stops looking at 50,100 clients but at least you can use the pages.

RestaurantGuy
Here to help

Re: Android app performance issues

Screenshot_20210607-121114_Meraki.jpg

I should have looked closer, but still works. 

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